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The City of Ottawa says it has terminated its agreement with a company that was offering water line warranties under the city's masthead over the last few years. The city and Service Line Warranties of Canada (SLWC) entered into an agreement in 2020 to provide optional warranty plans for homeowners to cover potential costs for repairs to water and sewer lines on private property. These lines that connect to the city's infrastructure are the responsibility of the property owner and not the city, should something occur. The City of Ottawa said, at the time, there was little in the way of insurance plans that would cover these types of repairs. The city also said the goal of the agreement was to increase awareness about homeowners' responsibilities with regard to water and sewer lines. Letters arriving in mailboxes in 2021 prompted some confusion and concern from residents, worried it was a scam . The letters were for warranty coverage with SLWC but had the City of Ottawa logo on them. The city confirmed it was part of a legitimate partnership. In 2022, the program was extended to 2027. In 2023, city council voted to direct staff to renegotiate the contract to prohibit further direct mail to residents. The City of Ottawa announced Monday it was ending its agreement with SLWC, effective Jan. 9, 2025, giving the company 30 days' notice of early termination, which was built into the agreement it had. The city says any homeowners with SLWC plans will not be affected. "Termination of the Agreement is not to be construed as a reflection of the services offered by SLWC. Termination of the Agreement will not impact existing policies, as the policy contracts remain solely between the resident and SLWC, meaning residents can continue to rely on the terms and conditions of their contract," the City of Ottawa says. According to figures provided in 2023, around 4,000 residents had signed up for plans and more than $500,000 of work had been performed since the program began. The city says a growth in warranty services and insurance coverage that is now available to homeowners to cover service line repairs on their properties is behind the decision to terminate the endorsement of this particular company. "Residents can continue to rely on their contract terms and should direct any questions regarding enrollment, billing, or payment to SLWC," the city says. Shopping Trends The Shopping Trends team is independent of the journalists at CTV News. We may earn a commission when you use our links to shop. Read about us. 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The suspect was born and raised in Maryland and graduated from Ivy League University of Pennsylvania. Canada Post warns no end in sight for strike after receiving latest union proposals As the Canada Post strike involving more than 55,000 workers neared the end of its 25th day, the postal service warned that a speedy resolution is unlikely. Liberal government survives third Conservative non-confidence vote Conservative Leader Pierre Poilievre's latest attempt to topple the minority Liberal government in a non-confidence vote failed on Monday, thanks to the New Democrats. Trudeau says dealing with Trump will be 'a little more challenging' than last time Justin Trudeau says dealing with incoming president Donald Trump and his thundering on trade will be 'a little more challenging' than the last time he was in the White House. Montreal man retiring early after winning half of the $80 million Lotto-Max jackpot Factor worker Jean Lamontagne, 63, will retire earlier than planned after he won $40 million on Dec. 3 in the Lotto-Max draw. Rupert Murdoch fails in bid to change family trust, New York Times reports A Nevada commissioner has ruled against Rupert Murdoch's bid to change his family trust to consolidate control of his media empire in the hands of his son Lachlan, the New York Times reported on Monday. Katie Holmes refutes story about daughter Suri Cruise’s fortune Katie Holmes has posted a screen grab of a Daily Mail article, which reported that her 18-year old daughter, whose father is Tom Cruise, is now a "millionaire." Family spokesman says slain Edmonton security guard had only been working 3 days A spokesman for the family of a security guard who police say was murdered while patrolling an Edmonton apartment building last week says the man had only been on the job for three days. Sask. hockey player recovering after near fatal skate accident during game The Sask East Hockey League (SEHL) has released details of a near fatal accident at one of its games over the weekend – which saw a Churchbridge Imperials player suffer serious injuries after being struck with a skate. Atlantic Eastern Canada storm to impact Maritimes with high winds Thursday An area of low pressure is forecast to develop into a strong storm as it moves from the northeastern U.S. into the St. Lawrence River Valley late Wednesday into Thursday. New report states cancer comes at a high physical and financial cost to Canadians A new report from the Canadian Cancer Society states, on average, a Canadian with cancer pays $33,000 out of their own pocket. Nova Scotia opens first transitional health centre in Bedford Nova Scotia’s first stand-alone, transitional health centre will open its doors this week in Bedford, N.S. Toronto A 'traffic crisis': Economic, social impact of congestion cost Ontario more than $50B in 2024, study finds The cost of lost economic opportunities in the GTHA due to congestion totaled more than $10 billion in 2024 and that number rose to more than $47 billion when factoring in the “social impacts” that diminish a commuter’s quality of life, according to a new report. Toronto police identify victim, suspect in deadly shooting south of Danforth The victim of a deadly shooting south of Toronto’s Danforth neighbourhood has been identified and police have charged a suspect with murder. LIVE UPDATES | Luigi Mangione, 26, arrested in connection with CEO shooting Luigi Mangione was arrested in Altoona, Penn., after he was spotted at a McDonald’s, authorities say. The suspect was born and raised in Maryland and graduated from Ivy League University of Pennsylvania. Montreal 'Looking for the Weinstein of Quebec': impresario Gilbert Rozon's civil trial begins Just for Laughs founder Gilbert Rozon's civil trial for sexual assault opened today at the Montreal courthouse with his lawyer portraying him as the scapegoat in a hunt to find Quebec's Harvey Weinstein. Search for Quebec hiker missing in Adirondacks now likely a recovery mission Authorities in New York state say the search for a 22-year-old Quebec hiker who went missing in the Adirondacks more than a week ago is now likely a recovery mission. Police search for three men who escaped from immigration holding centre in Quebec Authorities are searching for three Chilean nationals who escaped from the Laval Immigration Holding Centre north of Montreal. Northern Ontario Sudbury family traumatized after hospital said loved one had been released, when in fact they had passed away Sudbury resident Angela Vitiello says a staff member at Health Sciences North told her that her brother, Allan St. Martin, was released from the hospital late last month when, in fact, he had passed away. Murder suspect from TO loses bid to have trial moved out of 'vermin' infested Sudbury jail A man charged with a 2022 murder on Manitoulin Island will be tried in Sudbury, after a judge rejected arguments from the defence that Toronto or North Bay would be more convenient for his client. Collision in Sudbury leads to suspect hiding in a closet and the discovery of weapons, drugs A suspect who failed to remain at the scene of an accident near Chelmsford late last month is now facing numerous weapons and drug charges. Windsor Woman dies after vehicle crashes into south Windsor home Windsor police say a 73-year-old woman has died after a vehicle hit a house in south Windsor. Windsor’s high unemployment rate doesn’t paint the whole picture: Experts New Statistic Canada number show there were over 18,000 people still unemployed in our area and looking for work in November. Windsor’s Syrian community celebrates Assad’s departure, hopes to return home The streets of downtown Windsor echoed with honking horns over the weekend as members of the city’s Syrian community celebrated major political developments in their homeland. London Crown closes its case at bush bash shooting trial, defense to begin Wednesday After recalling the father of the shooting victim to the stand, the Crown at the field party shooting trial closed its case in the London courthouse on Monday following several weeks of testimony. Train hits vehicle in Thames Centre: OPP The Middlesex OPP have confirmed a train collided with a vehicle in Thames Centre. Collapsed roof slowly being removed from historic Bayfield, Ont. hotel and restaurant Part of the collapsed roof of the Albion Hotel has been removed but it's unclear if the structure, built in the early 1840s can be saved. Kitchener Salvation Army says donations down almost 40 per cent in Kitchener-Waterloo The Salvation Army has seen a big drop in donations this holiday season. Will he or won't he? Signs that Ford may call an early Ontario election stack up Inside Ontario's legislature, the halls are decked, the sounds of children’s choirs singing Christmas carols waft down the corridors, and in the air there’s a feeling of an election. Waterloo homeowners will pay $99 more on property taxes in 2025 The City of Waterloo has officially passed its 2025 budget with a 6.34 per cent property tax increase. Barrie Man accused in Good Samaritan's death violates court-imposed order while in jail Brandon Aaron has been found guilty of violating a court-imposed non-communication order while behind bars in Penetanguishene. Freezing rain creates slick conditions in Simcoe County After all the snowfall that hit Muskoka and Simcoe County over the last week, Barrie and many other parts of the region are under a freezing rain warning as of Sunday evening. Horse-drawn buggy collision with straight truck sends 4 to hospital Four people were taken to the hospital after a collision involving a horse-drawn carriage and a straight truck in Southgate Township near Dundalk. Winnipeg The snow is here: How much snow fell in Winnipeg and parts of Manitoba? A low pressure system brought snow, freezing rain and freezing drizzle to much of southern Manitoba starting Sunday. Six train cars come off the tracks northwest of Portage la Prairie Six cars came off the tracks and Highway 16 was closed after a train derailment early Monday morning. Bob Odenkirk makes an appearance at the Winnipeg Jets game Another day, another moment of Bob Odenkirk enjoying what Winnipeg and Manitoba have to offer. Calgary Alberta cancels foreign worker recruitment trip to United Arab Emirates The Alberta government says it has pulled the plug on a foreign worker recruitment mission in the United Arab Emirates scheduled for early next year. BREAKING | Parents charged in toddler son's death plead guilty to manslaughter The parents accused in the death of their 18-month-old son pleaded guilty to manslaughter charges in a Calgary courtroom Monday. What the upcoming holiday GST relief will mean for consumers The federal government's GST break will arrive this Saturday, just in time for the last stretch of holiday shopping. Edmonton Family spokesman says slain Edmonton security guard had only been working 3 days A spokesman for the family of a security guard who police say was murdered while patrolling an Edmonton apartment building last week says the man had only been on the job for three days. Investigators deem fire at Tofield police detachment as arson: RCMP A fire that occurred at the Tofield, Alta., RCMP detachment on Dec. 2 has been declared an arson by investigators. Alberta cancels foreign worker recruitment trip to United Arab Emirates The Alberta government says it has pulled the plug on a foreign worker recruitment mission in the United Arab Emirates scheduled for early next year. Regina Sask. Court of Appeal denies White City's request to annex 4,000 acres from RM of Edenwold A land dispute that's been taking place just east of Regina for the past six years has been put to rest, according to the Rural Municipality (RM) of Edenwold. Regina homicide suspect makes national most wanted list A man wanted in connection to a fatal shooting in Regina earlier this year is now among Canada's top 25 most wanted. Sask. hockey player recovering after near fatal skate accident during game The Sask East Hockey League (SEHL) has released details of a near fatal accident at one of its games over the weekend – which saw a Churchbridge Imperials player suffer serious injuries after being struck with a skate. Saskatoon Emergency crews searching the South Saskatchewan River for body of missing man Saskatoon police and firefighters have begun searching the South Saskatchewan River for the body of a 48-year-old man who went missing late last month. Sask. driver walks away without serious injury after car slides into train One lucky driver walked away without serious injuries after their vehicle slid into a train near Langham, the Saskatchewan RCMP says. Sask. hockey player recovering after near fatal skate accident during game The Sask East Hockey League (SEHL) has released details of a near fatal accident at one of its games over the weekend – which saw a Churchbridge Imperials player suffer serious injuries after being struck with a skate. Vancouver Inmate dies at B.C. minimum-security prison A 33-year-old man has died while in custody at a federal minimum-security prison in British Columbia. How to attend former B.C. premier John Horgan's memorial Sunday British Columbians are invited to pay respects to former premier John Horgan at his state memorial service on Sunday. B.C. driver who blamed boozing on low blood sugar after fatal crash found guilty A diabetic man who claimed he had been drinking alcohol to combat dwindling blood sugar the night he was involved in a fatal crash near Sicamous, B.C., has been found guilty of impaired driving causing death. Vancouver Island Inmate dies at B.C. minimum-security prison A 33-year-old man has died while in custody at a federal minimum-security prison in British Columbia. How to attend former B.C. premier John Horgan's memorial Sunday British Columbians are invited to pay respects to former premier John Horgan at his state memorial service on Sunday. Burnaby RCMP announce charges in 2021 murder case Mounties say two men have been charged in the 2021 murder of a 38-year-old man in Burnaby, B.C. Kelowna Study of 2023 Okanagan wildfires recommends limiting development in high-risk areas A study into the devastating wildfires that struck British Columbia's Okanagan region in 2023 has recommended that government and industry limit development in high-fire-risk areas. Kelowna, B.C., to host the Memorial Cup in the spring of 2026 The Western Hockey League's Kelowna Rockets will host the Memorial Cup in the spring of 2026, the Canadian Hockey League said Wednesday. 545 vehicles impounded in 332 days: BC Highway Patrol pleads for drivers to slow down Mounties with the BC Highway Patrol in Kelowna say they've impounded more than 545 vehicles for excessive speed and aggressive driving so far this year. That works out to more than 1.6 per day. Stay ConnectedSt. Benedict’s urges funding for STEM Centre to empower futures
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